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Practical Guidance for IT Admins to respond after Ransomware attacks

Laptop displaying a pirate flag / jolly roger on a red screen, possibly indicating malware, hackers or a different computer problem. If you like that image, consider donating at https://sharethemeal.org/donate - thanks!

This blog post will be specifically targeting the IT Professionals audience and will focus only on the technical aspects. My goal is for sure not to try and re-invent the wheel. I haven’t seen any practical guidance that covers step-by-step on how to perform remediation during a ransomware attack, which … Leggi tutto

ServiceDesk Plus 13008 e l’errore Critical: Error while invoking backup

The inside of a hard drive is exposed.

Dear Admin, Unable to take the backup of ServiceDesk Plus, So please contact your database Administrator [OR] product support for further assistance to fix the below error and forward this E-Mail, support file(s) and SDPbackup.log file from bin folder to servicedeskplus-support@manageengine.com. Converrai con me che non si tratta del miglior … Leggi tutto

Specify global DNS: quando Windows pensa di essere disconnesso

congested

Per qualche tempo ho avuto un problema sul mio laptop ogni volta che lavoravo da casa, connesso al mio router via WiFi e con la VPN attiva che mi permetteva di raggiungere tutte le risorse aziendali, scoprendo successivamente che non era solo un problema del sottoscritto, quale migliore occasione per … Leggi tutto